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UAE MoI Tops MoI’s Worldwide with All it Units obtaining ISO

10 Apr 2014
Al Khaleej
Lt. General HH Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior, accredited the Ministry of Interior (MoI) achievement of obtaining the ISO 9001:2008 by all its departments, to the support of the UAE leadership and the efforts of the employees at the ministry. With this achievement, the UAE MoI became the first ministry of interior in the world to realize such a comprehensive achievement in a record time.
During a celebration organized this morning, Wednesday, by the Quality Department, the General Directorate of Strategy and Performance Development, at the Abu Dhabi Police Officers’ Club, Sheikh Saif said: “I am proud of this achievement that benefits the society and the employees. I hope we will tirelessly continue to develop, improve and maintain what was achieved after the hard and long work done in this regard.”
Sheikh Saif expressed his optimism towards the efforts of the Ministry of Interior to prepare and qualify around 400 UAE citizens as certified quality auditors and assessors. “These efforts serve all UAE institutions, and help them in their journey to improve the quality of services and achieve the excellence that the country’s leadership and government are keen to accomplish,” Sheikh Saif added.
Lt. General HH Sheikh Saif bin Zayed Al Nahyan received the ISO 9001:2008 certificate from the Lloyd's Register Quality Assurance (LRQA), announcing the UAE MoI as the first ministry of interior in the world to achieve, through all its organizational units, this certification. The certificate was presented to HH by Mr. Denis Ives, LRQA EMEA Regional Business Manager. Sheikh Saif also received the Quality Charter from HE Lt. General Dhahi Khalfan Tamim, Deputy Chairman of the Dubai Police and General Security, and the police commanders at the UAE level.
In addition to HE Lt. General Dhahi Khalfan, the ceremony was attended by Major General Nasser Lakhrebani Al Nuaimi, Secretary General of the Office of HH Deputy Prime Minister and Minister of Interior; and Major General Khalifa Hareb Al Khaili, Assistant Undersecretary of the Ministry of the Interior for Resources and Support Services. HE Mohammed Khalfan Al Rumaithi, Deputy Commander-in-Chief of Abu Dhabi Police; police commanders from across the country; general directors; and a number of top officers at the Ministry of Interior, also attended the ceremony.
Lieutenant Colonel Dr. Saeed Matar Al Suraidi, Head of Quality Department, delivered a presentation on the quality project at the ministry. Al Suraidi said that the plan was executed over the course of three years, which was a record time compared to the Ministry’s size, nature of work, geographical scale and the special nature of the police work. According to Al Suraidi; the project was executed simultaneously with the restructuring the organizational chart of the ministry, to make it more efficient and document its operations and procedures based on different disciplines and tasks.
Al Suraidi added that the quality projects of the MoI sectors were executed through 3 projects: qualification of the ministry’s departments (a 5 phase project); qualification of Naturalization, Residency and Ports Affairs (a 3-phase project); qualification of General Headquarters of police and civil defense (a 2-phase project).
Al Suraidi said: “The quality teams prepared a quality and documenting system. The consulting entity played a role in training and consulting, in order to support and improve the system. UAE citizens constituted 99.8% of the quality teams. The plan was executed in a creative approach, saving time, efforts and costs. Operational measures, indicators and models were unified across all sectors and levels, in order to support the units of the organizational chart.”
“The police leaderships from all sectors and levels played a significant role to support this project, and support and cooperate with the quality teams to execute this project. The goals were not to obtain this certificate only, but to continuously improve and develop our police operations and services, to satisfy the clients and achieve the vision and the strategy of the ministry,” Al Suraidi added.
Denis Ives delivered a speech in which he extended his gratitude to the MoI officials for giving him the opportunity to attend the ceremony. He congratulated them for this certificate that made the Ministry of Interior in the UAE the first ministry in the world to receive the ISO 9001:2008, wishing everyone the best of luck and success.
At the conclusion of the ceremony, Lt. General HH Sheikh Saif bin Zayed Al Nahyan, accompanied by Major General Nasser Lakhrebani Al Nuaimi and Colonel Mohammed Hamid bin Dalmouj Al Dhaheri, honored the partners, namely Mr. Denis Ives, LRQA EMEA Regional Business Manager; Bassem Obeid from LRQA EMEA; and Abdul Haleem Al Shanna, representative of the consulting company. Sheikh Saif also honored the quality project team.
Major General Nasser Lakhrebani Al Nuaimi, Secretary General of the Office of HH Deputy Prime Minister and Minister of Interior, said: “This achievement realized by the Ministry of Interior, was made possible due to the well-advised instructions and the close follow-up by Lt. General HH Sheikh Saif bin Zayed Al Nahyan, who also supported the police leaderships, in addition to the efforts of the quality teams and all the employees at the Ministry of Interior.”
Al Nuaimi added: “The outcomes of the Quality Department’s project shows that 278 departments were qualified to obtain the ISO 9001:2008. 715 operation evidences were documented. 899 members and teams were qualified to follow-up the system. 319 courses were held, involving 9000 trainees. Certified quality auditors were 389 people.”
He concluded: “This achievement reflects the vision of the Ministry of Interior to work efficiently to make the UAE one of the best countries in the world in security and safety. The Ministry is always keen to consolidate the concept of quality across different developmental aspects, most importantly to provide state-of-art police services to everyone, in order to establish stability and investment in our society and meet the needs of all society members and categories.”
Last Update:: 4/10/2014