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90 Days E-Visit Visa and Via Smartphone Service

28 Sep 2015

Al Khaleej


The Ministry of Interior has called upon the public to acquire the 90 day UAE entry permit, also known as a visit visa, through the Ministry’s e-services. The visit visa, which requires sponsorship from a citizen, resident or investor, is available via the e-services that are provided through various channels, the website, and the UAE-MOI app on smartphones.

Major General Khalifa Hareb Al Khaiaili, Acting Assistant Undersecretary of the Ministry of Interior for Naturalization, Residency and Ports Affairs, stressed the keenness of the Naturalization, Residency and Ports sector to streamline the procedures and to reduce the time and effort exerted by the customers. This comes as part of the ongoing efforts to keep pace with technological advancements, and to complete customer requests quickly, accurately, and with ease.

“This direction from the Ministry and the Naturalization, Residency and Ports sector, comes as a part of the ongoing efforts to develop and achieve the public’s satisfaction with the provided services,” said Major General Al Khaiaili. He continued by pointing out that this comes as an implementation of the directives from the higher leadership to harness every possible resource in order to address the needs of the society. “We devote all our efforts to achieve customer satisfaction, and we have doubled the work in order to maintain the pillars of progress and development in order to reach new levels of advancement and prosperity. We endeavor to provide specialized services that exceed the expectations of the public and that are in accordance with the highest standards and the most advanced systems.”

Al Khaiaili explained that entry permits are secure and issued electronically through a streamlined and convenient process that requires an Emirates ID card to access the advanced framework. The framework and the smart applications have undergone performance improvements and have been upgraded in order to introduce more services and to continuously excel in streamlining and simplifying procedures to ensure the speed of completion.

Lt. Colonel Faisal Mohammed Al Shimmari, Executive Director of the MoI’s Smart Government Program, said that the Ministry of Interior works tirelessly to develop electronic and smart services in order to exceed the expectations of the public and to enhance their satisfaction in the various policing sectors throughout the UAE. This comes within the vision of the government to reduce the amount of customers that visit governmental centers by 80% by the year 2018; thus enabling everyone to complete their transactions from home through their smartphones as a part of the Smart Government initiative. The initiative aims to raise awareness amongst government agencies to take advantage of smartphone services.

Lt. Colonel Al Shimmari stressed the keenness of the Smart Government Program at the Ministry of Interior to understand the needs of the customers and to simplify them according to the government’s vision, making the services up to date and customer-centric. He noted that the Smart Government Program in the Ministry is working around-the-clock to provide the best services, support and assistance for the customers when needed.

He pointed to the keenness to implement the vision of the electronic and smart transformation at the Ministry of Interior, by focusing on the communal aspect of the participation process to develop the services, and achieve customer satisfaction. He called upon the public to submit their suggestions by calling 8005000 or by emailing

He said that the suggestions are studied by the concerned committee and are implemented within the developmental process for current or future services.

For his part, Lt. Colonel Matar Kharbash, head of the team supporting smart e-transition at the Naturalization, Residency and Ports Sector, indicated that the service of acquiring a 90 day entry permit, or visit visa, is one of the services provided by the Entry Permits and Residency Department.

The department issues entry permits for friends or a relatives who wish to visit someone who is legally residing in the UAE, or to visit a private or public legal person. The entry permit allows the person to enter the UAE for a limited period and could be for single or multiple entries.

“In order to issue a long term single entry visit visa for 90 days, with the sponsorship of the public sector and free zones, the applicant must fill out the e-form and attach a copy of the sponsored person’s passport.


Last Update:: 9/28/2015